Frequently Asked Questions

Everything you need to know about your OlyLife shopping experience.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a request.

How can I track my order?

Once your order ships, you will receive an email with a tracking link. You can also track your status directly through your OlyLife account dashboard.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Google Pay.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, OlyLife is committed to ethical fashion. We use high-quality, eco-friendly fabrics and partner with manufacturers who follow fair labor practices.